Running IT as a Business Part One: Service Desk Efficiency & Cost Reduction

describe the image


Running IT as a Business Part 1:
Service Desk Optimization

This white paper looks at the Service Desk and how organizational optimization combined with solid Service Management processes and the right tools will assist in providing service excellence at a lower cost.

For executives, it will provide an "ideal state" for the Service Desk, which may be used as a baseline for comparison.

Complete the form on the right to view a copy today!

describe the image

View Now